No Data Retention on MedHall Servers
MedHall's core privacy promise, stated plainly and matching the actual implementation. It describes MedHall-controlled systems only: your AI provider and the hosting platform keep their own technical logs under their own policies.
The Guarantee
MedHall retains no user data on any server. It has no accounts, no user database, no content database, no server-side AI processing, and no analytics. It does not intentionally collect, store, copy, log, or share any user content — prompts, notes, uploaded files, images, audio, chat messages, answers, or API keys. If you never return to the site, MedHall holds no profile or content of yours on its own systems; apart from the standard technical request logs described above, nothing about you is intentionally retained on any MedHall-operated system.
What MedHall Never Collects
MedHall never collects: names, phone numbers, email addresses, postal addresses, institutional details, dates of birth, identification numbers, payment information, location data, device fingerprints, browsing history, or any content you enter, upload, say, or share.
What MedHall Never Stores
MedHall never stores on any server: your API key, your prompts, your uploaded files or images, your audio recordings, your AI answers, or your daily usage patterns beyond what the hosting platform logs on its own infrastructure. There is nothing to delete because nothing is retained.
What Lives on Your Own Device
The only data that exists is on YOUR device, in YOUR browser: your API key (localStorage, until Disconnect), your language choice, small first-visit flags, a capped on-device cache of identical AI responses, the MedPatient session state, the daily usage counter, and the Page Intelligence document session (IndexedDB, 12-hour TTL). All of these are yours, all are deletable by you, and none are sent to MedHall. The complete inventory is listed in the Privacy Policy.
When and How Data Is Deleted
On your device: the API key is removed the moment you press Disconnect; a tool's saved session is removed when you clear it in the tool or clear this site's data in your browser; and the local daily request counter is removed when you delete this site's data.
Data That Leaves Your Device
Two flows leave your device, both under the control of third parties, never MedHall: (1) the prompts, files and audio you submit go directly from your browser to the AI provider you connect with your own key, under that provider's policies; and (2) standard technical data is processed by the hosting platform (Cloudflare) in its logs. MedHall is not a party to either flow.
Legal Effect
This guarantee is a factual statement of how the service is designed and operated, and it is part of the Privacy Policy. It does not limit or exclude any liability that cannot legally be limited or excluded, and it does not cover data processed by third parties (AI providers, hosting, signaling), which is governed by their own policies as described in this policy and the Third-Party Services page.
Questions
If you have any question about this guarantee or believe it has been breached, contact: medhallofficial@gmail.com. Reports are handled confidentially and in good faith.
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